PRIVACY POLICY

Welcome to https://rdkleinschmidtinc.com (the “Site”). We understand that privacy online is important to users of our Site, especially when conducting business. This statement governs our privacy policies with respect to those users of the Site (“Visitors”) who visit without transacting business and Visitors who register to transact business on the Site and make use of the various services offered by R.D. Kleinschmidt, Inc. (collectively, “Services”).

“Personally Identifiable Information”

refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, fax number, email address, financial profiles, social security number, and credit card information. Personally Identifiable Information does not include information that is collected anonymously (that is, without identification of the individual user) or demographic information not connected to an identified individual.

What Personally Identifiable Information is collected?

We may collect basic user profile information from all of our Visitors. We collect the following additional information from our Authorized Customers: the name, email address, phone number, address,

What organizations are collecting the information?

In addition to our direct collection of information, our third party service vendors (such as credit card companies, clearinghouses and banks) who may provide such services as credit, insurance, and escrow services may collect this information from our Visitors and Authorized Customers. We do not control how these third parties use such information, but we do ask them to disclose how they use personal information provided to them from Visitors and Authorized Customers. Some of these third parties may be intermediaries that act solely as links in the distribution chain, and do not store, retain, or use the information given to them.

How does the Site use Personally Identifiable Information?

We use Personally Identifiable Information to customize the Site, to make appropriate service offerings, and to fulfill buying and selling requests on the Site. We may email Visitors and Authorized Customers about research or purchase and selling opportunities on the Site or information related to the subject matter of the Site. We may also use Personally Identifiable Information to contact Visitors and Authorized Customers in response to specific inquiries, or to provide requested information.

With whom may the information may be shared?

Personally Identifiable Information about Authorized Customers may be shared with other Authorized Customers who wish to evaluate potential transactions with other Authorized Customers. We may share aggregated information about our Visitors, including the demographics of our Visitors and Authorized Customers, with our affiliated agencies and third party vendors. We also offer the opportunity to “opt out” of receiving information or being contacted by us or by any agency acting on our behalf.

How is Personally Identifiable Information stored?

Personally Identifiable Information collected by R.D. Kleinschmidt, Inc. is securely stored and is not accessible to third parties or employees of R.D. Kleinschmidt, Inc. except for use as indicated above.

What choices are available to Visitors regarding collection, use and distribution of the information?

Visitors and Authorized Customers may opt out of receiving unsolicited information from or being contacted by us and/or our vendors and affiliated agencies by responding to emails as instructed, or by contacting us at privacy@rdkleinschmidtinc.com

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns.

We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Are Cookies Used on the Site?

Cookies are used for a variety of reasons. We use Cookies to obtain information about the preferences of our Visitors and the services they select. We also use Cookies for security purposes to protect our Authorized Customers. For example, if an Authorized Customer is logged on and the site is unused for more than 10 minutes, we will automatically log the Authorized Customer off. Visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using https://rdkleinschmidtinc.com , with the drawback that certain features of website may not function properly without the aid of cookies.

Cookies used by our service providers

Our service providers use cookies and those cookies may be stored on your computer when you visit our website. You can find more details about which cookies are used in our cookies info page.

How does R.D. Kleinschmidt, Inc. use login information?

R.D. Kleinschmidt, Inc. uses login information, including, but not limited to, IP addresses, ISPs, and browser types, browser version, pages visited, date and time of visit, to analyze trends, administer the Site, track a user’s movement and use, and gather broad demographic information.

What partners or service providers have access to Personally Identifiable Information from Visitors and/or Authorized Customers on the Site?

R.D. Kleinschmidt, Inc. has entered into and will continue to enter into partnerships and other affiliations with a number of vendors. Such vendors may have access to certain Personally Identifiable Information on a need to know the basis for evaluating Authorized Customers for service eligibility. Our privacy policy does not cover their collection or use of this information.

How does the Site keep Personally Identifiable Information secure?

All of our employees are familiar with our security policy and practices. The Personally Identifiable Information of our Visitors and Authorized Customers is only accessible to a limited number of qualified employees who are given a password in order to gain access to the information. We audit our security systems and processes on a regular basis. Sensitive information, such as credit card numbers or social security numbers, is protected by encryption protocols, in place to protect information sent over the Internet. While we take commercially reasonable measures to maintain a secure site, electronic communications and databases are subject to errors, tampering, and break-ins, and we cannot guarantee or warrant that such events will not take place and we will not be liable to Visitors or Authorized Customers for any such occurrences.

How can Visitors correct any inaccuracies in Personally Identifiable Information?

Visitors and Authorized Customers may contact us to update Personally Identifiable Information about them or to correct any inaccuracies by emailing us at privacy@rdkleinschmidtinc.com .

Can a Visitor delete or deactivate Personally Identifiable Information collected by the Site?

We provide Visitors and Authorized Customers with a mechanism to delete/deactivate Personally Identifiable Information from the Site’s database by contacting. However, because of backups and records of deletions, it may be impossible to delete a Visitor’s entry without retaining some residual information. An individual who requests to have Personally Identifiable Information deactivated will have this information functionally deleted, and we will not sell, transfer, or use Personally Identifiable Information relating to that individual in any way moving forward.

Your rights

These are summarized rights that you have under data protection law

  • The right to access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to object to processing
  • The right to data portability
  • The right to complain to a supervisory authority
  • The right to withdraw consent

Children’s Privacy

Our Service does not address “Children”, anyone under the age of 18 years , and we do not knowingly collect personally identifiable information from children under 18 years.

If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please get in touch with us immediately in the contact details provided. If we come to know that children below 18 years have provided personal information, we will delete the information from our servers immediately.

Compliance With Laws

Disclosure of Personally Identifiable Information to comply with the law. We will disclose Personally Identifiable Information in order to comply with a court order or subpoena or a request from a law enforcement agency to release information. We will also disclose Personally Identifiable Information when reasonably necessary to protect the safety of our Visitors and Authorized Customers.

What happens if the Privacy Policy Changes?

We will let our Visitors and Authorized Customers know about changes to our privacy policy by posting such changes on the Site. However, if we are changing our privacy policy in a manner that might cause disclosure of Personally Identifiable Information that a Visitor or Authorized Customer has previously requested not be disclosed, we will contact such Visitor or Authorized Customer to allow such Visitor or Authorized Customer to prevent such disclosure.

Links

https://rdkleinschmidtinc.com contains links to other websites. Please note that when you click on one of these links, you are moving to another website. We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours.

Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@rdkleinschmidtinc.com


Last Updated: September 3, 2024

Customer Reviews

Claudette Brower
17:34 25 Nov 24
Had several windows replaced - work was quick and cost effective.Would recommend without reservation.
Peter Hitchcock
22:38 22 Nov 24
Kleinschmidt made minor siding repairs and upgraded our gutters. The work was professionally done and the crews were detail oriented. The quotes were fair and well below others we received.
Karen Flahie
17:49 18 Nov 24
Excellent company! I recently had gutters installed. Could not praise them more. The installers were very professional, took obvious pride in their work, and did a great job including the cleanup. Kleinschmidt also did my new roof several years ago and also my daughter's. I recommended this company to a friend for gutters and they also were well pleased with the work. Same level of care and professionalism. Highly recommend for both gutters and roofing!
Audrey Bates
13:38 18 Nov 24
Seamless gutters done in 1 day! Excellent quality and service!
Ronda Cheever
00:14 15 Nov 24
The Kleinschmidt team of a dozen people showed up on time and finished as promised by late afternoon. The crew was polite and respectful of our property. The best part of the day was the wonderful clean up after the roof was finished. There was not a wrapper, nail, or part of a shingle anywhere on our property. I highly recommend RDK.
Gay Halseth
16:24 31 Oct 24
RDK crew, lead by Brian, replaced our siding in October. They did a fantastic job. We were impressed by the daily communication. They were personable and professional. They left things clean and tidy every evening. The house looks great and we will definitely contact them again for future projects.
Richard Wineland
14:38 27 Oct 24
Very pleased. Rapid response to phone calls. Thorough investigation of roof status and potential remedies of problem areas. Helpful in selecting roof colors. Tear off cleanup was well done. New installation was timely. Communication was excellent at all times.
Richard Taylor
19:45 25 Oct 24
Where to begin ? From choosing the correct shingles, choosing the coordinating drip edge and flashing, choosing the installation date and being reassured that the project would be completed as described. The crew and the manager were superb. They cleaned up while the installation was in progress and the final result is the envy of the neighborhood. I highly recommend RDK, (Kleinschmidt) roofing. By the way. A new roof qualifies for a reduction in our annual home owners insurance policy. Considerable!!!
Sammie Martin
15:56 21 Oct 24
I have to say they are the very best and here is why:— Kleinschmidt was the most reasonable bid out of 7 by $1500.00+—I made sure all companies were bidding with the same parameters—all other companies spent a minimum of one hour to a maximum of 5 hours going over the details of their bid???—it took me three weeks to make the decision—even though Kleinschmidt was the most reasonable. I’m an old lady and I wanted to be sure—make sure I was comparing apples to apples—EXCELLENT work — started at 7:00 AM—-finished at 3:00PM—not a scrap of paper left on the ground——I would highly recommend—- they offer 0% financing which I acceptedTHEY ARE THE VERY BEST—
B Allen
00:04 04 Oct 24
R.D. Kleinschmidt took a very challenging situation and were able to wrap our exterior beams. Communication throughout the project was helpful.Workers showed up on time and did a nice job. We would recommend R.D. Kleinschmidt. Thank you!
Betty White
11:36 01 Oct 24
I highly recommend Kleinschmidts. They did a fantastic job on our roofs. From the owner to the employee's they are all very professional and excellent at their job!!! And very friendly !! They also do great siding and gutters!! I can’t say enough how much I appreciate them. They are absolutely the Best!!
Chris B
18:44 28 Sep 24
This company is amazing. They answered all our questions, helped us out by delivering shingle boards to us to help decide between colors. Everyone from the rep, the office staff to the project manager and crew were professional and courteous.It was an especially hot day and I appreciate the concern for the workers by having a lot of water available, I was worried about them a bit.The work was well done and we are so pleased. I would gladly recommend this company to anyone I know.
Kathleen Chamberlain
18:18 24 Sep 24
The storms this summer forced me to replace the gutters on my house, and some of my colleagues highly recommended R.D. Kleinschmidt. Ty came out within a few days, carefully looked over everything and gave me a very acceptable estimate. They did the work in a very timely fashion. The crew had to come back to finish up a few things, but that was at my request, nothing they did wrong. I am very happy with the way the gutters look. A very professional job. And the women who work in the office were extremely polite and always eager to assist. So, I am adding my recommendation to those of my colleagues. Kathy C.
I was 100% happy with every thing RD Klein Schmidt did. Beginning from the estimate, picking out the shingle colors, to the workmanship, and meticulous clean up. I highly recommend them.
Nancy Finlayson
18:41 13 Sep 24
We were very pleased with our experience with Kleinschmidt. They responded to our concern about a leak in our roof on the same day we called. They fixed the leak and indicated that we probably needed a new roof. Our roof was 25 years old and had been installed by them. We decided to have a new roof done, and it was installed less than three weeks later in a span of eight hours. They took great care to protect our property and landscaping while they were working and they did an excellent job of cleaning up afterwards except for a couple of nails. Very professional and efficient . We would have no qualms about recommending them to others.
John
04:52 28 Aug 24
15 years after install I've found 3 leaks on my roof. Basically no flashing just tar and granule. Couldn't dislike art lock shingles any less. If I only knew better at the time they wouldn't have gotten away with such poor workmanship.
Aaron Helber
00:52 24 Aug 24
Done in one day. Fast and easy process. I had some leaks and Devin recomended the fix. They found additional issues during the process and fixed those too. Very happy with the outcome. No more leaks. Thank you RDK
Hadil Ghoneim
12:26 31 Jul 24
Matthew Klumb
14:03 10 Jul 24
We have had been targeted by several door knocking roof companies which all told us we need a new roof because visual streaking on the shingles was indicative of bigger problems... Ryan came to our house, reviewed the roof, told us that our roof still had about 10 years of life left. He found that the streaking was entirely cosmetic due to a combination of shade, roof shape, and water run off. He even recommended a store bought product that could be used to protect against additional cosmetic damage.While we did not end up using their service this time, I wanted to leave a review because of their candor in not quoting our roof for replacement.We will definitely contact Kleinschmidt again when we do need roof work!
Kevin Mast
00:21 27 Jun 24
James MacDonald
17:16 13 Jun 24
They were great! Replaced our roof in one day, and Todd the foreman came back several times to fix small issues that we noticed later.Would highly recommend this company.
Geoff Rulong
17:03 31 May 24
Have used for multiple trim projects and now our roof and gutters. They always do a great job and are easy to work with. Projects are completed on time and the site is left clean. Honest sales representatives - our estimate / proposal left out a downspout which they caught, but still honored the initial estimate.
cheryl b
13:53 21 May 24
Have hired for 3 jobs now. Excellent service at all times.Replaced gutters on the houseRepaired a roof leak on porch roofReplaced house & shed roof w GAF shingles
xd zhang
19:55 24 Apr 24
We had great experience with R.D.K. They just completed our roof replacement for both house and barn in one day. Their crew did top notch work with timely manner. Their office staff are always friendly and helpful, they offer the most competitive price and provide outstanding service. I was very pleased with their work and would highly recommend their service.
Tanner Vincent
14:39 12 Apr 24
Requested both a roof replacement quote and re-flashing quote on chimney. Quotes were competitive with other companies on both requests. We ended up going with a repair. The repair was scheduled promptly, and they were flexible on dates and times. When the date of the work came, their employees arrived early, worked quickly, and did a great job! All in all, a great company to work with in the Ann Arbor area, and will be using them again when I end up needing the roof replaced.
Michael Meade
15:24 08 Feb 24
Great communication. Quality work by experienced team.
Robin Shepherd
01:38 05 Feb 24
We have used Kleinschmitt for several different jobs, recently, windows, siding and soffit. Always had top notch work done by them at our home. They work efficiently and always clean up b/f they leave. Thank you Kleinschmitt for helping us make our home beautiful !We won’t use anyone else.
Bob M
16:24 13 Jan 24
I’ve used RDK twice for some new gutters and have found them to be honest, cost competitive and reliable. I would not hesitate to recommend them for any project.
Herb Mahony
02:05 10 Dec 23
My family has done business with RD Kleinschmidt, Inc. for decades. They recently responded to perform temporary repairs to our roof when a large tree damaged the roof. They later replaced the roof. They were true to their bid, and the crew respected our property. We ended up with a spectacular new roof, and the property was cleaner when they left than when they arrived.
Laura Kreklau
16:23 17 Nov 23
I have had a wonderful experience with R D. Kleinschmidt roofing. The staff is very helpful and we they have worked on my roof the did a fantastic job and always have left my yard clean after the job.Would recommend!
Roy Sexton
18:31 30 Sep 23
Very happy with the work here. Prompt quote and scheduling and great communication. They worked quickly and deftly, and we are very happy with the results. Also, very careful about landscaping and anything around the house that might have been damaged. Really appreciate their thoughtful and detailed approach.
Melody Nichols
02:12 12 Aug 23
We had a really great experience with R.D Kleinschmidt company who just replaced our roof - the crew was timely and efficient - and did an amazing job - they completed the job in two days - they did a great job cleaning up after the job was finished.
Diane Scheick
22:01 04 Aug 23
From Rich Kenedy who gave us the quote to what a GREAT team of guys that came out and reshingled both the garage and house was nothing but AMAZING!!. Here at 7am. and gone by 4pm. The way they left our place you would never have known we had a crew here. Totally cleaned up. Hard workers!! WOULD HIGHLY RECOMMEND!!Mark & Diane Scheick
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Monday-Friday 7am to 5pm
19860 Sharon Valley Rd Manchester, MI 48158
Michigan Contractor License # 2-102-076-332
R D Kleinschmidt, Inc. BBB Business Review